ITC Computing Accounts

Lost Passwords/Changing Passwords

Lost or Forgotten Passwords

If you took the Responsible Computing Quiz and...

  • DID NOT change your originally-assigned password: You may recover your password by using New Account Distribution Password Recovery.
  • CHANGED your originally-assigned password:
    • And you're an undergraduate student: Take your student ID and go in person to the ITC Help Desk during regular business hours.
    • And you're any other member of the UVa community: Call (434) 924-3731 or email accounts@virginia.edu from a UVa email account.

Changing Your Password

You must know an existing password to be able to change it.

A Note about NetBadge: When a UVa website needs to know your identity, it automatically redirects you to NetBadge, which is not a UVa computing account. NetBadge can use your password from any of the following UVa systems: Eservices/UVa Exchange Service, Central Mail Service (CMS), Home Directory Service, blue.unix, or the HSC domain.

To control access to applications that use NetBadge, change the password to all of these accounts that you have.

Computing Account How to Change Your Password for That Account

Commonly-Used UVa Computing Accounts
Eservices/UVa Exchange Service
  1. Go to the Eservices Management website and log in through NetBadge.
  2. Click Account Management.
  3. Select Change your Eservices password and follow the instructions for authentication and password resetting.
UVa Central Mail Service (CMS)
  1. Go to the UVa email switchboard (selecting your CMS account if necessary) and log in through NetBadge.
  2. Click on the Settings tab on the top of the page.
  3. Click on the Change Password link on the left under CMS Settings and follow the instructions. You must know your current password.
UVa Gmail with Google Apps
UVa Microsoft Live@edu
Home Directory Service Follow the procedure outlined above to change your Eservices password.
UVaCollab
  • If you log into UVaCollab using NetBadge: Change one of your passwords associated with NetBadge (see A Note about NetBadge, above).
  • If you log into UVaCollab using an external, non-UVa account (the “Other Login” option): Go to UVaCollab Lost Passwords.
Instructional Toolkit Look for links to change your password on the Toolkit homepage. Note that Toolkit is being replaced by UVaCollab as of Spring 2009.
blue.unix Use the passwd command at a UNIX prompt or email your password change request to accounts@virginia.edu.

Accessing Restricted Resources from Off-Grounds
Personal Certificate for UVa Anywhere Service Download a new UVa digital certificate.
Proxy Server From Proxy Server Account Management, choose your login method and then you may change your password.

Research Computing Resources
Research Computing Systems
(HPC clusters) 		Follow the procedure outlined above to change your blue.unix password.

Specialized Website Hosting/Web Applications
Faculty Web Server Follow the procedure outlined above to change your blue.unix password.
Student Council Web Server Email your password change request to scs-admin@virginia.edu.
MySQL Server MySQL Get/Reset an Account
www.web.virginia.edu and fusion.web.virginia.edu Follow the procedure outlined above to change your Eservices password or email itc-microsystems@virginia.edu.

Administrative Sites
VPN for Mainframe only (Mercury & Integrated System)
(Information Warehouse users with no Oracle responsibilities)		 Use the VPN for Mainframe Only Password Management page.
VPN for Mainframe/Oracle (Mercury & Integrated System)
(Information Warehouse users with Oracle responsibilities)		 Use the VPN for Mainframe/Oracle Password Management page.

Questions? Problems?

If you have a question regarding these instructions, please call the ITC Help Desk at (434) 924-3731 or email accounts@virginia.edu.

© 2009 by the Rector and Visitors of the University of Virginia.

The information contained on the University of Virginia’s Department of Information Technology and Communication (ITC) website is provided as a public service with the understanding that ITC makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.