UVa Help Desk

Technical Support for UVa Faculty, Staff, & Students

Your Tech Support Options

Help is available to you 24 hours a day, 7 days a week, 365 days a year, and you have lots of options for assistance:

Help Options How to Reach Us Hours

Telephone

Call 4-HELP (434-924-4357) anytime. You can also call our toll-free number, 866-469-4866.

 24/7/365

Live Chat

Talk with an agent right now via instant message! Live chat>>

 24/7/365

Help Request Form

Complete our online form and someone will get back with you shortly.

24/7/365

Self-Help

Search for help here on ITCWeb. Coming soon: Or search the new Self-Help website.

 24/7/365

Email

Submit your question to 4help@virginia.edu. Provide as much detail as possible.

 24/7/365

In-Person Help

 Limited hours

Help Us Help You

Please send ITC Customer Communications your feedback and suggestions about ways to improve our help services. We welcome as much detail as possible.

  

Hot Help Topics

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The information contained on the University of Virginia’s Department of Information Technology and Communication (ITC) website is provided as a public service with the understanding that ITC makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.